“Service Operations & Maintenance Technician”
within the Commercial Division, with duty station in “San Pedro”
ABOUT DIGI:
Digi owns and operates an extensive telecommunications network throughout the country of Belize in wireline, wireless, and data services. The company offers and uses a wide range of products and technologies that include fixed line telephone service, fixed wireless, national and international calling services, prepaid services, an advanced LTE mobile network, international voice and data roaming, fiber internet, and data services.
ABOUT ROLE:
Belize Telemedia Limited is seeking a highly motivated and technically skilled Service Operations & Maintenance (SO&M) Technician to join our Commercial Division in San Pedro. The technician will be responsible for the maintenance and repair of the Outside Plant (Distribution, Access, and Drop layers), customer installations, and network troubleshooting. The role includes responding to trouble tickets, supporting preventive maintenance, and executing service delivery with a customer-first mindset. This position reports to the Sr. Service Operations & Maintenance Manager
STANDARD JOB REQUIREMENTS:
- Associate degree in a related field.
- Two (2) years of relevant experience
- Fiber Optic Certification (e.g., CFOT, CFOS/T/S) preferred
- Familiarity with Fixed Broadband and Mobile Networks
- Experience with OSP tools: OPM, OTDR, VFL, mechanical/fusion splicing
- Valid Driver’s Permit
- Strong attention to detail and ability to collaborate in a team environment
KEY RESPONSIBILITIES:
- Investigate and resolve trouble tickets and execute preventive maintenance
- Perform end-to-end installation and repairs for residential customers
- Replace passive layer elements and conduct splicing or repairs in fiber/copper networks
- Maintain Outside Plant infrastructure and assist in network optimization
- Exceed customer expectations in installations and fault management
SKILLS & PERSONAL ATTRIBUTES:
- Focused, results-oriented, and energetic with a strong sense of urgency
- Highly organized with strong planning and problem-solving abilities
- Strong interpersonal and teamwork skills.
- Agile, collaborative, and accountable in daily execution
ABOUT OUR OFFER:
An attractive compensation package will be based on experience and qualifications.
HOW TO APPLY:
If you’re excited to join our team, please submit a compelling application letter along with a detailed CV, a copy of your highest educational certificate, and contact information for three (3) recent professional references, copy of police record (or receipt) all submitted electronically by Monday, March 30th, 2026, and addressed to:
Employee Relations Manager
Belize Telemedia Limited
📧digicareers@livedigi.com