in its Finance Division with duty station in Belize City

 ABOUT DIGI: Digi owns and operates an extensive telecommunications network throughout the country of Belize in wireline, wireless and data services. The company offers and uses a wide range of products and technologies that include fixed line telephone service, fixed wireless, national and international calling services, prepaid services, an advanced LTE mobile network, international voice, and data roaming, Fiber internet and data services.  

ABOUT ROLE: We are seeking a detail-oriented customer-focused Credit Clerk to join our Finance Division. This role involves managing, account receivables, optimizing billing and credit functions, and supporting collections efforts both in-office and in the field. The ideal candidate will be analytical, persuasive, and confident in handling customer interactions and negotiations.

STANDARD JOB REQUIREMENTS:

• Associate Degree in Business field
• Two (2) years of experience in collections/ customer service
• Working knowledge of accounting principles
• Experience with MIND/CRM is an asset
• Strong communication and interpersonal skills
• Flexible with working hours and fieldwork
• Bilingual (English/Spanish) is a plus

KEY RESPONSIBILITIES:

1. Engage customers to validate accounts, establish payment agreements, and collect arrears
2. Perform outbound calls and field visits to follow up on overdue accounts
3. Support external collectors, process manual reconnections, and investigate refunds
4. Assist with preparing legal documents for collections and coordinating court-related tasks
5. Monitor account activity, generate reports, and track individual collection performance
6.  Respond to customer queries across multiple platforms and maintain accurate record

SKILLS & PERSONAL ATFRIBUTES

• Friendly, professional, and honest communicator
• Strong analytical and problem-solving abilities
• Maintains confidentiality and professionalism
• Agile, collaborative, and accountable team player

If you are interested in joining our team, a letter of application accompanied with detailed Curriculum Vitae, copy of certificate from highest level of education, and contact details to three (3) recent professional references should be submitted electronically no later than Monday, June 30^th, 2025, and addressed to: 

Employee Relations Manager

Belize Telemedia Limited

digicareers@livedigi.com