in our Finance Division
with duty station in “Belize City”

ABOUT DIGI:Digi owns and operates Belize’s most advanced telecommunications network, offering a full suite of wireline, wireless, and data services. From LTE mobile and fiber internet to innovative digital solutions, Digi is committed to delivering high-quality, reliable, and forward-thinking services to its customers nationwide.

ABOUT THE ROLE:Belize Telemedia Limited is seeking a strategic General Manager – Finance Operations to lead Revenue Assurance, Billing, Provisioning, Credit Management, and Business Intelligence. The role ensures billing accuracy, revenue integrity, and system alignment with company offerings and policies.

The ideal candidate will advance data analytics to drive faster, smarter decisions, lead fraud investigations, and boost operational efficiency, financial governance, and cash flow. This position reports directly to the CFO.

STANDARD JOB REQUIREMENTS:

• Master’s Degree in Computer Science, Mathematics, Finance, Accounting, or Business Administration
• Seven (7) years’ experience in Network Operations, Engineering, finance or Customer Operations (telecom or similar industries), with at least 5 years in Senior Management Role
• Expertise in telecom BSS/OSS platforms and billing systems
• Deep understanding of credit risk, telecom financial processes with strong analytical and reporting writing tools

KEY RESPONSIBILITIES:

1. Leadership: Lead Revenue Operations & Governance, set strategic goals, track performance (Billing, RA, BI, Credit), and represent the team in executive forums. Improve internal controls, customer service, and SLAs.
2. Revenue Assurance Management: Oversee billing accuracy, compliance, and process redesign. Define RA KPIs, manage billing configurations, and lead root cause analysis and fraud investigations.
3. Credit Management: Set credit policies, oversee assessments and limits, support CRIF implementation, and optimize DSO, collections, and defaults
4. Billing: Manage end-to-end billing, ensure accuracy and timeliness, and drive automation and process improvements.
5. Business Intelligence: Lead BI strategy, ensure data quality and governance, and deliver insights via dashboards, predictive analytics, and modeling.
6. Analysis & Reporting: Analyze revenue data, develop KPIs, and manage compliance, management, and BI reporting.
7. Data Management: Define standards/tools for data modeling, metadata, queries, and OLAP.

SKILLS & PERSONAL ATTRIBUTES:

• Strong strategic and analytical thinking
• High level of integrity, accountability, and results-driven focus
• Excellent leadership, team development, and cross-functional collaboration abilities
• Expertise in data governance, digital transformation, and process optimization
• Skilled in project and change management, with a proactive approach to risk mitigation

ABOUT OUR OFFER: Compensation package to commensurate with experience and qualifications.

HOW TO APPLY: If you are interested in joining our team, a letter of application accompanied with detailed Curriculum Vitae, copy of Certificate from highest level of education, and contact details of three (3) recent professional references should be submitted electronically no later than Friday, June 27, 2025, and addressed to:

Employee Relations Manager
Belize Telemedia Limited
digicareers@livedigi.com