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    Service Operations & Maintenance Technician (Independence)

    “Service Operations & Maintenance Technician”

    in our Commercial Division with duty station in “Independence”

    ABOUT DIGI:

    Digi owns and operates an extensive, nationwide telecommunications and digital services network across Belize, delivering both core connectivity (Telco) and advanced digital solutions (TechCo).

    The company provides a comprehensive suite of services spanning wireline, wireless, and data connectivity, including fixed-line and fixed wireless services, national and international voice, prepaid and postpaid mobile offerings, an advanced LTE mobile network, international voice and data roaming, and high-speed fibre internet services and TechCo solutions such as cloud services, managed connectivity and cybersecurity.

    ABOUT THE ROLE:

    Belize Telemedia Limited is seeking a highly motivated and technically skilled Service Operations & Maintenance (SO&M) Technician to join our Commercial Division in Belmopan. The technician will be responsible for the maintenance and repair of the Outside Plant (Distribution, Access, and Drop layers), customer installations, and network troubleshooting. The role includes responding to trouble tickets, supporting preventive maintenance, and executing service delivery with a customer-first mindset. This position reports to the Service Operations and Maintenance Manger – West.

     

    STANDARD JOB REQUIREMENTS:

    • Associate’s degree in Computer Science, Technical or Science related field.
    • Minimum of 2(two) years ‘experience in related field
    • Fiber Optic Certification (e.g., CFOT, CFOS/T/S) preferred
    • Familiarity with Fixed Broadband and Mobile Networks
    • Experience with OSP tools: OPM, OTDR, VFL, mechanical/fusion splicing
    • Valid Driver’s Permit
    • Strong attention to detail and ability to collaborate in a team environment

     

    KEY RESPONSIBILITIES:

    • Investigate and resolve trouble tickets and execute preventive maintenance
    • Perform end-to-end installation and repairs for residential customers
    • Replace passive layer elements and conduct splicing or repairs in fiber/copper networks
    • Maintain Outside Plant infrastructure and assist in network optimization.
    • Manage incidents and network issues, including disaster recovery situations
    • Exceed customer expectations in installations and fault management

     

    KEY SKILLS & PERSONAL ATTRIBUTES:

    • Focused, results-oriented, and energetic with a strong sense of urgency
    • Highly organized with strong planning and problem-solving abilities
    • Strong interpersonal and teamwork skills
    • Agile, collaborative, and accountable in daily execution

     

    ABOUT OUR OFFER:

    Attractive compensation package to commensurate with experience and qualifications.

     

    HOW TO APPLY:

    All applicants must provide a letter of application, detailed CV, a copy of their highest level of education certificate, three (3) professional references, a police record or receipt and download and complete the attached application form for your application to be considered. Applications must be submitted electronically no later than Tuesday, November 3, 2026, and addressed to:

     

    Application-For-Job-Positions-In-BTL.pdf

     

    Human Resources

    Belize Telemedia Limited

    digicareers@livedigi.com

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