“Sr. Employee Relations Representative II”
in our Human Resources Division with duty station in “Belize City”
ABOUT DIGI:
Digi owns and operates an extensive, nationwide telecommunications and digital services network across Belize, delivering both core connectivity (Telco) and advanced digital solutions (TechCo).
The company provides a comprehensive suite of services spanning wireline, wireless, and data connectivity, including fixed-line and fixed wireless services, national and international voice, prepaid and postpaid mobile offerings, an advanced LTE mobile network, international voice and data roaming, and high-speed fibre internet services and TechCo solutions such as cloud services, managed connectivity and cybersecurity.
ABOUT THE ROLE:
The Senior Employee Relations Representative II plays a key role in supporting the development, implementation, and continuous improvement of HR systems, processes, and core programs. Responsible for proactively engaging with employees across all levels, this position executes key human resources functions with a primary focus on leading workplace investigations, managing disciplinary proceedings, drafting policies, and advocating strict compliance with company guidelines and regulatory standards.
STANDARD JOB REQUIREMENTS:
- Associates Degree in Human Resources, Business Management, or equivalent qualification.
- Minimum three (3) years’ experience in Human Resources or related fields.
- Knowledge of HR Policies/Procedures and Employment Regulations
- Knowledge of Microsoft Suite (primarily Microsoft Word, Excel, Visio and PowerPoint)
- Possess strong analytical skills with the ability to collect, organize, analyze, and disseminate key information while identifying cause and effect.
KEY RESPONSIBILITIES:
- Employee Relations – Act as a liaison between the Company and employees, including Management, operating as first point of contact for HR-related queries, requests, and policies, while providing timely advice, supporting employee relations matters, and escalating more urgent and complex issues to the Employee Relations Manager, as needed. Ensure that all requests for advice are dealt with promptly.
- Policy Development and Implementation – Research, draft, implement and communicate HR-related regulations, policies, and internal procedures to enhance compliance and enforcement.
- HR Communication – Draft and disseminate approved HR communications including employee bulletins, SMS text blasts, HR Blog Yammer Page, and any other approved social media platforms.
- Tracking and Reporting – Track policy effectiveness through employee feedback, grievances, audit findings, and employee relations trends, and prepare reports on policy compliance, risks, and improvement opportunities.
- Best Practices Research & Policy Innovation – Monitor labor market, industry trends, and emerging HR practices to inform policy recommendations.
- Process Analysis & Optimization – Review & map current HR processes current HR processes by identifying inefficiencies, risks, & improvement opportunities, ensuring alignment with labor laws, internal policies and audit requirements.
KEY SKILLS & PERSONAL ATTRIBUTES:
- Possess effective written and oral communication and interpersonal skills.
- Maintain a high level of professionalism and confidentiality.
- Structured, process and results-driven, cost-effective, and thorough in the delivery of assignments/task.
- Proactive, reliable, and responsible.
ABOUT OUR OFFER:
Attractive compensation package to commensurate with experience and qualifications.
HOW TO APPLY:
All applicants must provide a letter of application, detailed CV, a copy of their highest level of education certificate, three (3) professional references, and a police record or receipt for their application to be considered and submitted electronically no later than Tuesday, September 1, 2026, and addressed to:
Human Resources
Belize Telemedia Limited
digicareers@livedigi.com